Returns & Exchanges
At Dog Friendly, we want you and your pup to love your new look, which is why we offer a 30-day window for returns or exchanges on all unworn fashion items. Simply ensure all tags are attached and the products are free of pet hair to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring they are clean and in sellable condition, and include the provided packing slip.
Ship It Back
Print the prepaid shipping label from your email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship out your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing